From the case provided, my argument will be in support of Mr. John Smith who is the complainant. The lack of labels on Hot Coffee mugs is the major cause of the accident that he encountered which led him to incur injuries.
In his complaint which was directed to Hot Coffee Company, he noted that the coffee mugs did not have labels showcasing whether they are appropriate to be used in microwave or ovens. Therefore, the case can be categorized as a strict or rather product liability whereby Hot Coffee Mug company had a defective product that was disseminated to the market without sufficient precautions on how the items should be used.
The company should have put the required precautions on the products such as inspection and warning labels. Therefore, they are liable for the accident that Mr. Smith encountered when the mug shattered.
From the information given, the company was legally on the wrong side and thus should have been sued. However, for the claim to be substantiated, more information must be provided regarding the scenario. I would like to know whether other people have presented a similar complaint involving Hot Coffee Company. I would also like to see the packaging elements to ascertain whether the labels did not indicate how the mugs should be used.
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