California Qualified Manager Exam Preparation Study Guide with Practice Questions

California Qualified Manager Exam Preparation Certification exam study guide Security officers are not allowed to detain people. The exception is under merchant privilege. You must have an agreement with every single tenant to act on their behalf.-correct-answer-12.7 Merchant Privilege What is merchant privilege? PPO is allowed to investigate incidents about loss, theft, embezzlement, misappropriation, or concealment of property hired to protect. However, PPO would need a private investigator license to investigate anything else outside this scope.-correct-answer-12.8 Investigative Authority What is the limit to any PPOs investigation authority? Authority-employer policy allows security officers to search employee bags before leaving the store. Whether officer is searching employees or customer's bags, officer needs to be looking for items belonging to the client (shrinkage) and not for unrelated stolen items.-correct-answer-13.2 Authority -Employer Policy When there is imminent danger to our own life or someone else life-correctanswer-14.4 Lethal Force When is lethal force justified? For state law, you may not require or demand an employee or applicant to take a lie detector test. If you give applicants in writing their right to refuse taking a lie detector test =, then you may give employees a test. If you are engaging in interstate commerce, the law allows private security firms to use polygraphs. If you engage in interstate commerce, you have a workplace theft incident, and you have reasonable suspicion to believe your officer is a suspect, you can have him submit to a polygraph.-correct-answer-15.2 Lie Detector Tests When are you allowed to conduct lie detector test? For current employees, I would not drug test unless: reasonable suspicion officer is under the influence, or clear & present danger to coworkers/public, or if officer is granted opportunity to test at a second facility.-correct-answer-15.6 Alcohol & Drug Testing When to conduct alcohol & drug testing?