Aetna Individual Core Certification Mastery Exam 2024 Questions and Answers

Aetna Individual Core Certification Mastery Exam 2024 Questions and Answers

1. What report(s) are available on Aetna Producer World?: All of the above 2. You will need to successfully complete which requirements to be Ready to Sell (RTS) with Aetna Medicare?: All of the above 3. Any voluntary disenrollment occurring within three (3) months of the mem- bership effective date is considered a rapid disenrollment and will result in a chargeback of the full commission paid.: True 4. To report compliance or fraud, waste, and abuse concerns to Aetna you should:: A, B, and D 5. Agent Oversight routinely monitors agent performance against CMS and internal standards. We monitor:: All of the above 6. Our Agent Oversight team will implement corrective action when there are CMS infractions and prohibited tactics. Disciplinary or corrective action may include:: All of the above 7. Failure to respond within the required timeframe to Aetna or CMS requests for information may result in suspension or termination of an agent, broker or producer's ability to market, sell and receive commissions.: True 8. You can receive commission for any sale that results from an unreported marketing/sales event.: False 9. A prohibited marketing activity is:: All of the above 10. How long are you required to maintain Scope of Appointment (SOA) doc- umentation?: 10 years 11. If a beneficiary requests to discuss other products not originally docu- mented on the SOA, you must document a second SOA for the additional product type before the appointment may continue.: True 12. When obtaining a Scope of Appointment, you may NOT:: All of the above 13. The Permission to Contact form is used by Aetna sales representatives and external agents to contact beneficiaries and must be completed prior to conducting an outbound call to a Medicare prospect.: True 14. If a prospect calls to RSVP for a meeting, a Permission to Contact form is not required for that meeting but would be required for a representative to place a follow-up call to a meeting attendee.: True 15. You may not contact your own clients by telephone and plans may not contact current members by telephone at any time to discuss plan business.-