1. In the 17th century, the name given to the blood letting tool or lancet was: A. cup
B. fleam
C. hemostat
D. leech: B. fleam
2. A factor that contributes to the overall professional impression made by the phlebotomist is:
A. compassion
B. dependability
C. self-confidence
D. any of the above: D. any of the above
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3. After successful completion of the American Society for Clinical Patholo- gy phlebotomy examination, the initials for the title granted are:
A. CPT B. CLT C. PBT
D. RPT: C. PBT
4. Understanding the of a diverse population is very important in pro- viding healthcare.
A. ethics
B. history
C. motivation
D. traditions: D. traditions
5. The evidence that an individual has mastered fundamental competencies in his or her technical area is called:
A. certification
B. ethics
C. esteem
D. tort: A. certification
6. An example of a type of coding for diagnosis is: A. CLIA
B. DRG
C. Medicare
D. OSHA: B. DRG
7. Which of the following is a duty of the phlebotomist? A. analyze specimens
B. collect drug screens
C. obtain vital signs
D. transport patients: B. collect drug screens
8. Which of the following is an example of proxemics? A. eye contact
B. zone of comfort
C. facial expressions
D. personal hygiene: B. zone of comfort
9. Which of the following is improper telephone technique? A. listening and restating information
B. putting an irritated caller on hold
C. taking notes as the caller is talking
D. referring the caller elsewhere if uncertain: B. putting an irritated caller on hold
10. A healthcare facility that provides ambulatory services is: A. an acute-care hospital
B. a nursing home
C. a rehabilitation center
D. an urgent care center: D. an urgent care center
11. The name of a federal entitlement program: A. IDS
B. HIPAA
C. managed care
D. Medicare: D. Medicare
12. The specialty that treats disorders of the brain is called: A. cardiology
B. gerontology
C. neurology
D. pathology: C. neurology
13. The department in the hospital that treats lung deficiencies is: A. the clinical laboratory
B. diagnostic imaging
C. electroneurodiagnostics
D. respiratory therapy: D. respiratory therapy
14. The histology department department in the laboratory performs: A. blood culture testing
B. compatibility testing
C. electrolyte monitoring
D. tissue processing: D. tissue processing
15. the abbreviation for the routine chemistry test that detects colorectal cancer is called:
A. BUN B. CEA C. GTT
D. LD: B. CEA
16. Which of the following laboratory professionals is specified by CLIA'88 as responsible for evaluating NEW PROCEDURES?
A. laboratory manager
B. medical laboratory scientist
C. medical laboratory technician
D. technical supervisor: B. Medical laboratory scientist
17. Early equipment used to bloodletting included all of the following except the:
A. fleam
B. hemostat
C. lancet
D. leech: B. hemostat
18. A factor that contributes to the phlebotomist's professional image is: A. age
B. attitude
C. health
D. heritage: B. attitute
19. The Initials for the title granted after successful completion of the Amer- ican Society for Clinical Pathology phlebotomy examination are:
A. CLPlb
B. CLT C. CPT
D. PBT: D. PBT
20. The principles of right and wrong conduct as they apply to professional problems care called:
A. certification
B. esteem
C. ethics
D. torts: C. ethics
21. The law established national standards for the electronic exchange of protected health information is:
A. CLIA B. HIPAA C. OSHA
D. PHS: B. HIPAA
22. Which of the following is a duty of the phlebotomist? A. analyze specimens
B. chart patient results
C. collect drug screens
D. process billing: C. collect drug screens
23. Which of the following is an example of proxemics? A. eye contact
B. facial expression
C. personal hygiene
D. some of comfort: D. zone of comfort
24. Which of the following is proper telephone technique?
A. be careful of the tone of the voice used and keeping answers simple
B. do not identify yourself in care there are problems later
C. listen carefully; do not take notes because it takes too much time
D. wait for the phone to ring three or four times so as not to appear anxious: A. be careful of the tone of the voice used and keeping answers simple
25. An institution that provides inpatient services is a: A. clinic
B. day surgery
C. doctors office
D. hospital: D. hospital
26. State and federally funded insurance is called: A. APC
B. HIPAA
C. Medicaid
D. Medicare: C. Medicaid
27. The specialty that treats disorders of old age is called: A. cardiology
B. gerontology
C. pathology
D. psychology: B. gerontology
28. The department in the hospital that prepares and dispenses drugs is:
A. central supply
B. pharmacy
C. physical therapy
D. radiology: B. pharmacy
29. The microbiology department in the laboratory performs: A. capability testing
B. culture and sensitivity testing
C. electrolyte monitoring
D. enzyme linked immunoassay: B. culture and sensitivity testing
30. The abbreviation for the routine hematology test that includes hemoglo- bin, hematocrit, red blood count, and white blood count determinations is: A. CBC
B. CDC C. CPK
D. CRP: A. CBC
31. Which of the following laboratory professionals is specified by CLIA'88 as responsible for the administration of a clinical area?
A. laboratory manager
B. medical laboratory scientist
C. medical laboratory technician
D. technical supervisor: D. technical supervisor
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