A FRAMEWORK FOR HUMAN RESOURCE MANAGEMENT 7TH EDITION BY GARY DESSLER TEST BANK

A Framework for Human Resource Management, 7e (Dessler) Chapter 6 Performance Management and Appraisal 1) The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called ________. 1. A) recruitment 2. B) employee selection 3. C) performance appraisal 4. D) organizational development Answer: C Diff: 1 Page Ref: 158 Objective: Chapter objective 1 2) When goal setting, performance appraisal, and development are consolidated into a single, common system designed to ensure that employee performance supports a company’s strategy, it is called ________. 1. A) strategic organizational development 2. B) performance management 3. C) performance appraisal 4. D) human resource management Answer: B Diff: 1 Page Ref: 159 Objective: Chapter objective 1 3) Managers following a traditional performance appraisal system will typically meet with employees on a ________ basis. 1. A) weekly 2. B) monthly 3. C) bi-monthly 4. D) yearly Answer: D Diff: 2 Page Ref: 159 Objective: Chapter objective 1 4) Which of the following is not one of the guidelines for effective goal setting? 1. A) assign specific goals 2. B) assign measurable goals 3. C) assign challenging but doable goals 4. D) assign consequences for performance Answer: D Diff: 2 Page Ref: 160 Objective: Chapter objective 1 5) The “S” in the acronym for SMART goals stands for ________. 1. A) specific 2. B) straightforward 3. C) strategic 4. D) support Answer: A Diff: 1 Page Ref: 160 Objective: Chapter objective 1 6) The “M” in the acronym for SMART goals stands for ________. 1. A) moderate 2. B) measurable 3. C) meaningful 4. D) merit Answer: B Diff: 2 Page Ref: 160 Objective: Chapter objective 1 7) The “A” in the acronym for SMART goals stands for ________. 1. A) actionable 2. B) appropriate 3. C) attainable 4. D) asset Answer: C Diff: 2 Page Ref: 160 Objective: Chapter objective 1 8) Participatively set goals result in higher performance than assigned goals when the ________. 1. A) participatively set goals are more difficult 2. B) assigned goals are more difficult 3. C) rewards are also higher 4. D) goals are doable Answer: A Diff: 3 Page Ref: 160 Objective: Chapter objective 1 9) When using goal setting in performance management, the goals should be ________. 1. A) difficult 2. B) doable 3. C) specific 4. D) All of the above. Answer: D Diff: 1 Page Ref: 160 Objective: Chapter objective 1 10) Who is the primary person responsible for doing the actual appraising of an employee’s performance? 1. A) the employee’s direct supervisor 2. B) the company appraiser 3. C) the EEO contact person 4. D) None of the above.