Salesforce User Experience Designer Practice Questions and Answers

Salesforce User Experience Designer Practice Questions and Answers

50. Splash Pages: Medium fidelity prototyping tool: two-page websites that use mockups to explain a concept, and offer a button so users can show interest. 51. 6 low-fidelity prototypes: 1. Sketches 2. Paper interfaces 3. Building block prototypes 4. Borrowing and recombining 5. Live action + survey 6. Role playing 52. 5 medium-fidelity prototypes: 1.Wireframes 2. Mockups 3. Splash pages 4. Foam or 3Dprinted models 5. Interactive prototypes 53. 5 Best Practices when conveying findings from prototype testing.: 1. Cre- ate a one-page executive summary. 2. Give analytical and emotional highlights. 3. Consider your audience. 4. Make the document ell the story. 5. Keep it lean (deck should be around 10 slides long) 54. What are the goals of relationship design?: Encouraging social connection, engagement, and values. 55. What criteria does relationship design add to the human-centered design requirements of desirability, feasibility, and viability?: Inclusivity, sustainability, ethics 56. What isthe focus of service design?: Creating a consistent brand experience for customers across distinct interactions.The total customer experience in the primary focus of service design. 57. User experience (UX) design: The creation of meaningful and relevant experi- ences for users. 58. Service design: The creation of consistent user or customer experiences across multiple interactions. 59. Relationship Design: Is the creation of experiences that foster ongoing en- gagement and strengthen connections between people, companies, and commu- nities over time. 60. UX Design: Focuses on the experience a person has with a product-often a digital product. UX design is dedicated to improving the user's experience with a product or service, through an understanding of aesthetics, behavior, technology, and environment. 61. 3 goals when designing for relationships: 1.Engagement:How products, ex- periences, and services encourage ongoing engagement with brands.2Connection: How products, experiences, and services support individuals, communities, and brands connecting with each other. 3. Social values: How products, experiences, and services impact all people (including non-customer and non-users), as well as the planet. 62. 4 mindsets of relationship design.: 1. Compassion mindset: to lead with strengthening connection.2.Courage mindset:to push ourselvesto be vulnerable.3. Intention mindset:to engage with clear purpose.4.Reciprocitymindset:to exchange value in service of longevity. 63. Human-centered Design: A creative approach to solving people's problems by identifying their needs and creating solutions that meet those needs. 64. Two types of icons that screen readers handle differently.: 1. Decorative: The screen reader skips over this icon. 2. Informational: Conveys content to the user-not skipped by the screen reader. 65. 4 Waterfall practices.: 1. Everything is planned out up front. 2. Requirements are collected in detail before implementation.3.Each step must be completed before moving on. 4.The outcome is determined at the beginning. 66. Agile Process: Agile is the umbrella term for various technical practices, processes, frameworks, principles, and values that call for flexibility with workflows and iterative changes to product.